By James Tibbets, Pendletonian Times
PENDLETON, Ore. — The Community Action Program of East Central Oregon is facing mounting criticism over its financial practices, treatment of clients, and lack of transparency.
According to the organization’s most recent Form 990 filing with the IRS, it received significant funding from government agencies, including housing project grants and Department of Human Services funding. However, the exact amount and allocation of these funds are not publicly disclosed.
Critics have raised concerns about CAPECO’s financial transparency and accountability, citing a lack of detail in the organization’s reporting.
This has led to speculation about how the agency is using its resources to achieve its mission.
“We’re talking about millions of dollars in taxpayer funding that’s supposed to be going towards helping people in need,” said a former client of Promise Inn, an emergency shelter that opened in 2021. “But it seems like most of it is just lining the pockets of the people running the show.”
Former guests have also reported issues with CAPECO’s handling of mold remediation efforts at Promise Inn. Some have also alleged that Promise Inn enforces arbitrary rules, leading to inconsistent and unfair treatment of guests.
Furthermore, the organization has been criticized for not publishing its rules and regulations, making it difficult for clients and stakeholders to understand how the agency operates. This lack of transparency has contributed to mistrust among those who rely on CAPECO’s services.
Additionally, interviews with former guests have revealed that Promise Inn’s high turnover rate among guests is a significant issue. Many have reported being involuntarily discharged from the program without adequate explanation or support, leaving them without stable housing and essential services.
“I was told I was ‘not a good fit’ for Promise Inn,” said one guest, who asked to remain anonymous. “But I didn’t do anything wrong. I just needed help.”
Moreover, former guests have come forward to share concerns about the Promise Inn. According to these guests, the Promise Inn has a policy that allows heterosexual couples to share rooms, regardless of their marital status. However, LGBTQ+ couples are not permitted to share rooms together, creating a hostile and discriminatory environment for some of the program’s most vulnerable residents.
“It was like they were trying to gaslight us,” said one former guest.
“They’d say things like ‘you’re just being sensitive’ or ‘it’s not a big deal.’ But it was a huge deal.”
As the Pendletonian Times continues to investigate CAPECO’s practices, we urge our readers to come forward with any information they may have.